Readers to my blog/ twitter may remember Ben's disastrous birthday party at Pizza Hut... you can read it here if not?
Well after over a month of chasing the complaint up and being told it was being investigated ... just to find out they had no record of having received it..... I have a response :)
Pizza hut have apologised to both me and Ben (in seperate letters - nice touch). They have sent gift cards to the value of £95 (£30 refund and £65 so Ben can go with his friends in the new year).
Well done Pizza Hut, thank you.